Let me be transparent...
Here are some questions you may ask all folded into these short paragraphs:
Folks, we used to do all the things: Deliveries, wedding orders, pre-orders, online ordering, large orders. I kept praying, "Lord, I can't keep at this pace. I need help. The business is growing and staff are here today, gone tomorrow." The answer didn't come in the form of extra staff for help. Currently, I am not sure what our population is doing for income, but as you've seen in your area, folks just aren't looking for work. Things have changed and we have to adapt. Realizing over time we can't stress, we have to keep pushing forward and finding a way around obstacles. One day I felt the Lord saying to me, "Simplify. Get rid of all the noise." While baking I get to think and ponder in my quiet time and I realized he meant to change the way I do business and trust Him. So, I replaced new hires and I bought a vending machine for my downtown store. I've also totally simplified my business. Getting back to the basics and adding some cutting edge technology, I've cut it all out, except for making yummy cupcakes that are still available if you come before they sell out.
I am thrilled that you still come and support my business, but I just can't do it all by myself. Finding good help is hard as I don't have time to babysit today's generation. I've found that I'm better off doing it myself and the phone has become only an information source. We live in such a fast-paced world that if we slow down, listen and read, your questions just may be answered. There's not a Fast Lane or "Now" button for everything. Baking while the store is open is part of the charm that I bring to The Peppered Cupcake and the phone became difficult especially when I'm back to running the show alone. Everything is from scratch and since I bake for both stores, quality and customer service was priority. I hope you understand and forgive me for cutting off that line of communication and limited ordering options. Please don't pop in and ask to be the exception this one time...it's happening daily. I am very grateful you love them that much, however, balance has become a must for us with little to no staff.
My downtown store is completely a self-help location with a brand new Intelligent Cupcake Vending Machine. Yes, you read that right! At least 6 flavors daily and open 7 days a week. Yes, I can be in 2 places at once now;)
Remember, not only can you see the Baking Today list here online, you can always call and get flavors available through the auto attendant as I keep it updated. Vending machine flavors are not listed online or via the phone.
I appreciate you more than you know! See you soon:)